Because of present economic developments,
many organizations in the banking and insurance sector are being
forced to look at productivity and cost issues in order to capture
pole positions for the 21st century. Streamlining the creation,
revision, management, and distribution of documentation can be the
key factor in these issues.
Obviously, one of the main causes of productivity loss is the need
to search for, or wait for, corporate documentation, especially
in large organizations with strictly separated functional departments
or geographically dispersed offices and subsidiaries. Documentation
is often spread across the entire organization in computer files
or lost in mazes of network directories. Moreover, it is often nearly
impossible to include 'live' production data in the documentation
cycle. Add to these differences in language and experience between
employees and departments, and the management of user manuals, working
methods, reports, and regulations becomes extremely difficult, costly,
and slow.
A company-wide, multi-platform, on-line documentation management
system, such as TIMS/E, is no less than a vital necessity, even
for a well-organized and structured organization. TIMS/E gets the
right information to your employees, wherever they are located in
your organization. It also allows them to participate in the creation
of documentation and reduces training and operational costs.
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"Managing in-house documentation" (pdf) |